Warranty Policy

At Noo’s Watch, we stand behind the quality and craftsmanship of our watches. This Warranty Policy outlines the coverage and terms associated with the warranty for products purchased from our store.

Warranty Coverage

All watches purchased from Noo’s Watch come with a limited warranty that covers defects in materials and workmanship under normal use. The warranty period varies by brand and model, but generally, it lasts for one year from the date of purchase.

What is Covered

  • Defects in materials and workmanship
  • Mechanical failure due to manufacturing defects

What is Not Covered

This warranty does not cover:

  • Damage resulting from misuse, accidents, or neglect
  • Normal wear and tear (e.g., scratches, water damage from improper use)
  • Battery replacement
  • Damage caused by unauthorized repairs or alterations
  • Any incidental or consequential damages

How to Claim Warranty Service

To initiate a warranty claim, please follow these steps:

  1. Contact Us: Email our customer service at [email protected] within the warranty period. Please include your order number, a description of the issue, and any relevant photos.
  2. Return Instructions: If your claim is approved, you will receive instructions for returning the watch for inspection.
  3. Evaluation: Once we receive the watch, our team will evaluate the issue. If the warranty claim is validated, we will repair or replace the watch at no charge.

Limitations

  • Warranty claims must be accompanied by the original proof of purchase.
  • The warranty is non-transferable and applies only to the original purchaser.

Additional Information

For any questions regarding our Warranty Policy or if you need assistance, please contact us:

  • Email: [email protected]
  • Phone: (334) 354-3036
  • Address: 1099 Ross Clark Cir, Dothan, AL 36303, USA

Thank you for choosing Noo’s Watch! We appreciate your trust in our products and are here to ensure your satisfaction.